How to make sure you receive all important MyPaintingClub emails

Email Safety

How to make sure you receive all important MyPaintingClub emails

To make sure all our emails come safely into your inbox (not in your spam folder), please add our email address to the safe senders list of your email provider. It only takes a few seconds!

Every email software has a different way of doing this. Just click on the link for the software you use and follow the instructions OR just add richard#mypaintingclub.com (replace # with @) to your Address Book or Contacts.


Apple iPhone / iPad

  1. Open the mypaintingclub email on your iPhone or iPad
  2. Tap the sender and add to either a new contact or an existing contact.

Gmail

  1. Select contacts from the options on the left side of the Gmail Inbox.
  2. Select Create Contact on the top menu.
  3. Enter richard#mypaintingclub.com (replace # with @) in the primary email box.
  4. Select Save.

If an email from mypaintingclub is in the Spam folder, you can mark it “Not Spam” to whitelist it.

Android

  1. Open the mypaintingclub email on your Android device, touch the picture of the sender.
  2. Click OK to add to contacts.

AOL

  • WebMail
  1. Open the email.
  2. Click on the sender’s name and email address.
  3. Click Add to Address Book in the window that appears.
  4. Enter any additional information.
  5. Click Save.
  • AOL (version 9.0 or higher)
  1. Copy the “from” address from the latest email (or you can copy the addresses listed above).
  2. In the pop-up box, select Add.
  3. Paste the copied address/type the address required in the Other email field.
  4. Make the newly added address the “Primary email address” by checking the checkbox.
  5. Select Save.
  • AOL 8.0
  1. Select Mail in the Menu on the top of the screen.
  2. Select Mail Controls.
  3. The Mail Control Screen would be displayed. Select Next.
  4. Select Customize Mail Controls for this Screen Name and click Next.
  5. You can select “Allow email from all AOL members, email addresses and domains” (allows all emails).
  6. Select Next until the Save button shows up at the bottom.
  7. Select Save.
  • AOL 7.0
  1. Select Mail in the Menu on the top of the screen.
  2. Select Mail Controls.
  3. The Mail Control Screen would be displayed. Select Next.
  4. Select Customize Mail Controls for this Screen Name and click Next.
  5. In the exclusion and inclusion parameters, include the domain mypaintingclub.com

AT&T Web Email

  1. Open your mailbox.
  2. Select Options on the top right hand side > Mail Options > Filters > Add Filter.
  3. Select Filters.
  4. Click “Add Filter”.
  5. In the top row, labeled From Header, select contains from the pull down menu. Enter the address in the text box next to the pull down menu.
    Example: You can either give a specific email address richard#mypaintingclub.com (replace # with @) or use @mypaintingclub.com or *mypaintingclub.com to whitelist the domain.
  6. Move down to the bottom where there is the option Move the message to. Select Inbox from the drop-down menu.
  7. Select the Add Filter button once again.

Comcast SmartZone

  1. Click Address Book.
  2. Click “New” and choose “New Contact”.
  3. Enter richard#mypaintingclub.com (replace # with @).
  4. Click Save.

Cox.net Email

  1. Go to WebMail Inbox window.
  2. Click “Preferences”.
  3. Under General Email Preferences, click Blocked Senders.
  4. Type mypaintingclub.com in the Exceptions List.
  5. Click Add.
  6. Click Save.

EarthLink

  1. Open the Address Book.
  2. Click Add.
  3. Enter richard#mypaintingclub.com (replace # with @).
  4. Click Save.

Entourage

  1. Open the email.
  2. Right-click the sender’s email address.
  3. Select “Add to Address Book” in the short-cut menu.
  4. Verify the sender’s contact details.
  5. Click Save.

MacMail

  1. Open the email.
  2. Type richard#mypaintingclub.com (replace # with @) in the Add Entry field on the Allow List.
  3. Verify the sender’s contact details.
  4. Click Save.

McAfee

  1. Click the Allow/Deny menu option in the Control Console
  2. Enter richard#mypaintingclub.com (replace # with @) in the Add Entries field in the Allow List.
  3. You can also add mypaintingclub.com to allow anyone from that company.
  4. Click Save.

MSN

  1. Select Settings: Email | Junk e-mail (bottom left, just above Calendar).
  2. From the E-mail settings screen, select Junk E-mail Guard.
  3. Select Safe List.
  4. Enter the email address.
    Example: You can either enter a specific email address richard#mypaintingclub.com (replace # with @) or use *mypaintingclub.com or @mypaintingclub.com to whitelist the domain.
  5. Select Add.

Mozilla Thunderbird

  1. Check if your contact’s email is in your Junk folder, right-click on the email and choose “Mark As Not Junk”.
  2. Click Address Book.
  3. Make sure that the Personal Address Book is highlighted.
  4. Click New Card, the New Card window will display.
  5. Under the Contact tab, enter richard#mypaintingclub.com (replace # with @) into the Email dialog box.
  6. Click OK.

Norton AntiSpam

AntiSpam works along with Outlook, Outlook Express, Netscape and Yahoo, MSN/Hotmail to block spam mails before it reaches your inbox. To make sure emails reach you, you can add us to your Personal Friends list or Global Friends list. Here is how you can do that:

  1. Start Norton AntiSpam, select Status & Settings tab.
  2. Select AntiSpam.
  3. Select Configure button – right hand side bottom of the screen.
  4. Select Allowed List tab – second tab on the list of tabs.
  5. Select Add.
  6. Enter richard#mypaintingclub.com (replace # with @).
  7. Select OK.

Outlook

  • 2003, 2007 and Express

Without an example email address in your inbox:

  1. Select Actions from the toolbar at the top of the screen.
  2. Select Junk E-mail.
  3. Select Junk E-mail Options.
  4. Click the Safe Sender tab.
  5. Click Add.
  6. Enter richard#mypaintingclub.com (replace # with @).
  7. Click OK.
With an example email in your inbox:
  1. Open the email.
  2. In the Toolbar options at the top, click the Safe Lists drop-down.
    Note: This is located in the “Junk Email” section
  3. Select “Add sender to Address book”.
  4. Click OK.
To white list an entire domain:
  1. Open the email.
  2. In the Toolbar options at the top, click the Safe Lists drop-down.
    Note: This is located in the “Junk Email” section
  3. Select “Add Sender’s Domain (@mypaintingclub.com) to Safe Senders List.
  4. Click OK.
  • 2010
  1. In Outlook, go to the Home tab.
  2. Click the Junk button.
  3. Choose “Junk E-Mail Options” from the drop-down list.
  4. Go to the Safe Senders tab.
  5. Enter richard#mypaintingclub.com (replace # with @).
  6. Click OK.
  • Express
  1. In Outlook, go to the Tools menu.
  2. Select “Address Book”.
  3. Click New and select New Contact from the drop-down menu.
  4. Enter richard#mypaintingclub.com (replace # with @).
  5. Click OK.

Outlook.com (Formerly Hotmail)

  1. Open your Outlook mailbox.
  2. Select Options from the top right (next to the question mark).
  3. Select More options > Safe and blocked senders (under Preventing junk email) > Safe senders.
  4. In the space provided, enter the address.
    Example: You can either enter a specific email address or use *mypaintingclub.com or @mypaintingclub.com to whitelist the domain.
  5. Select Add to list.
  6. Ensure the safe mailing lists box has the address you entered, and select OK.

Road Runner

  1. Open your Road Runner mailbox.
  2. Open your Junk Mail folder.
  3. Select the email that includes the e-mail address you would like to add as a safe sender.
  4. Click “Mark as Not Spam”.

Spam Assassin

  1. Follow the instructions to manually white list here.

Verizon

  1. Open your Inbox.
  2. Click Options.
  3. Click Block Senders.
  4. Locate the “Safe List”.
  5. Enter mypaintingclub.com
  6. Click OK.

Windstream

  1. Click the Settings tab.
  2. Click Messages.
  3. Click Allow and Block Messages.
  4. Select “Advanced Block Senders”.
  5. In the Allowed Senders and Domains area type richard#mypaintingclub.com (replace # with @).
  6. Click OK.

Yahoo

In Yahoo Mail, your contacts list is your whitelist. To add the From Address to your Yahoo Contacts:

  1. Open your Yahoo mailbox.
  2. Click the address book icon under the Yahoo! Mail logo. When you roll your mouse over it, it will say Contacts.
  3. Click “New Contact”.
  4. Fill in the fields of your Contact. richard#mypaintingclub.com (replace # with @)
  5. Click Save.

Still need help? Contact our help desk right here!